This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website cantileveronline.co.uk/ (“Site”).
1. Who We Are
[Cantilever Racking Specialists Ltd] (“we”, “our”, or “us”) is based in the United Kingdom and is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect the following types of personal data:
- Contact details (e.g., name, email address, phone number)
- Usage data (e.g., pages visited, time spent, IP address, browser type)
- Any information you voluntarily submit via forms or email
3. How We Use Your Information
We use your personal data to:
- Provide and maintain our website and services
- Respond to your inquiries or support requests
- Send marketing communications (only if you opt-in)
- Improve website functionality and user experience
4. Legal Basis for Processing
We rely on the following lawful bases:
- Your consent (e.g., for marketing)
- Contractual necessity (e.g., providing a service you requested)
- Legitimate interests (e.g., improving our website)
- Legal obligations
5. Cookies
We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or our cookie banner.
6. Sharing Your Data
We do not sell your personal data. We may share your information with trusted third parties that help us operate the website or deliver services, such as analytics providers or payment processors.
7. How We Protect Your Data
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
8. Your Rights
Under UK GDPR, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (“right to be forgotten”)
- Object to processing or request restriction
- Data portability
To exercise your rights, contact us at: [email protected]
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy occasionally. The latest version will always be posted on our website.
12. Contact Us
If you have questions about this policy or how your data is handled, please contact:
Cantilever Racking Specialists
[email protected]